All Caraa products comes with the Caraa quality stamp of approval. Each caraa product is meticulously crafted from only the finest materials and subject to the strictest quality controls. Premium craftsmanship and flawless construction are guaranteed.
However, as with any hand-crafted product, errors can occur. If any defects related to the workmanship or material should appear within 3 months' time after the date of purchase, Caraa will repair or replace the defective part or item absolutely free (subject to shipping and handling fees).
Your Caraa bag comes with the standard warranty when it is purchased on the Caraa ecommerce store through caraasport.com. If your bag was purchased from one of our retail partners, you must register your purchase by emailing firstname.lastname@example.org within 48 hours of receiving your order in order to benefit from this warranty.
Abrasion, discoloration, and/or contamination of the materials due to use are not qualified to receive aftercare services. Exchange and return services due to defect are available within 7 business days of delivery whether purchased at www.caraasport.com or at a retail location.